General Conditions Of Business
Accommodation in luxury suites, all meals, teas and coffee refreshments. Two safari activities per day, including game drives in open vehicles and walking safaris (on request) with a Makweti guide. Return scheduled transfers (13:00) from Welgevonden Game Reserve Main Gate. Rates are subject to change without prior notice.
Beverages (alcoholic and non-alcoholic), and items of a personal nature. Conservation levy charged per bed night @ R165.00, collected on departure from all guests (subject to change). Gratuities are not included.
MAKING A RESERVATION
Reservation requests must be received in writing. A 25% non-refundable deposit confirms a reservation or full prepayment if the reservation is made less than 4 weeks prior to arrival. Full and final payment is due at least 4 weeks prior to arrival.
IN CASE OF A CANCELLATION
Cancellation of any booking must be received in writing.
COVID CANCELLATION POLICY
Should a reservation that is fully paid, be cancelled due to a travel restriction being imposed, the value of the reservation will be held in credit for 12 months for guests to travel at an alternative date.
Cancellation of any booking, other than an imposed travel restriction:
The following cancellation penalties apply:
From reservation date to
- 30 days prior to travel date : deposit forfeited
- 30 – 15 days prior to travel date : 50% of the total cost is forfeited
- 14 – 0 days prior to travel date : 100% of the total cost is forfeited
The onus is on all guests to ensure that they have adequate travel insurance to cover themselves in the event of a cancellation.
Flights are offered to Vaalwater, located just 15 minutes away from the reserve. Please be in touch with SAFARI AIR WING Tel: +27 11 465 7262 firstname.lastname@example.org.
Transfers are available by road. Please refer to our Johannesburg office for rates, or referral to a transfer company.
Rates are valid at the time of booking, but until such time as full and final payment has been received the price is subject to change without notice. In the unlikely event of there being an unscheduled extension of a booking caused by bad weather, strikes or any other matter beyond our control, it is understood that expenses incurred will be for the passengers account.